Refund Policy

Last updated: 31 Jul 2026

30-day money-back guarantee

ChopCheap, operated by Zedi International, offers a 30-day money-back guarantee on ChopCheap Pro. If you're not satisfied with your purchase, you can request a full refund within 30 days of your order date — no questions asked.

How to request a refund

Refunds are issued by us and returned to your original payment method through our payment processor, Stripe. To request a refund:

• Email support@chop-cheap.com from the address you used at checkout with your order details; or
• Contact us through the support channel listed in the Service and we'll process the refund for you.

After the 30-day window

After 30 days, subscriptions are non-refundable for the current billing period, but you can cancel at any time from your account page and you will keep access until the end of the period you've already paid for. You will not be charged again after cancellation.

Exceptional cases

Even outside the 30-day window, refunds may be granted in exceptional cases (e.g. duplicate charges, billing errors, or where required by applicable consumer law). Contact us directly and we will work with you in good faith.

Chargebacks

Please contact us first before initiating a chargeback with your card issuer — we can usually resolve issues faster directly.